privacy policy

English | 中文

Release date of this version: January 8, 2024
Effective date: January 8, 2024

           

[Shenzhen Xinxin Home Lighting Technology Co., Ltd.] (hereinafter referred to as "we") attaches great importance to your privacy and will do its best to protect your privacy. When you use our services, we may collect and use your relevant information. We hope to use this Privacy Policy to explain to you how we collect, use, store and share this information when using our services.

           

           

1. How we collect and use your information

           

           

  1. Register a personal account: When you register to use a personal account on the IPStube App, we need you to actively provide some information:        

    1. When you choose to register a personal account, you need to enter your mobile phone number or email address to create a personal account for you.

    2. In overseas areas, when you choose to register a personal account, you need to enter your email address to create a personal account for you.

    3. Before you consider whether to register a personal account, you can enter the App through the experience mode. In the experience mode, you can experience some of the App's functions.

           

  2. Connection service: When you use the IPStube App to connect to the smart devices provided by our company, or any other Bluetooth speaker device, we will collect your IP address and Bluetooth address. We use this data to allow you to connect to our server. If you refuse to provide it, you will not be able to use our services. To help you understand and diagnose the status of your connection to the Service, we collect your wireless network, Internet connection status, and whether you are authorized to connect to the Service and its network.        

  3. Troubleshooting and security: In order to ensure that you can use our services normally and maintain stable operation of the services, we will collect the following information:        

    1. Device information: device model, operating system version, device settings, IMEI, MAC address, AndroidID;
    2. Information related to the location of the device: IP address, GPS information, and Wi-Fi access points that can provide relevant information;
    3. Operation and maintenance information: traffic statistics, operation logs, user feedback, audio and video quality data, and App crash information records.

           

  4. When you modify your avatar or update the image on your smart device, you need to allow us to obtain your file read and write permissions so that you can select a new avatar to upload through the album.        

  5. When you use the sharing function, you need to allow us to obtain your file read and write permissions so that the IPStube App can read the corresponding file content and share the corresponding content to the social platform through the SDK provided by the social platform.        

  6. Security monitoring        

    1. To improve the security of your use of IPStube App, protect your personal and property safety or that of other users or the public from infringement, and better prevent security risks such as phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, and network intrusions. , to more accurately identify violations of laws and regulations. When you use the IPStube App, we will collect your IP address, device unique identifier, hardware model and settings, operating system and application functions (such as MAC address).        
    2. Your information is collected to provide you with services and improve service quality. To achieve this purpose, we may use your information for the following purposes:    
      1. Provide you with high-quality IPStube App services, and maintain, improve, and optimize these services and service experience;        

      2. When we provide services, it is used for identity verification, customer service, security and other purposes to ensure the security of the products and services we provide to you;

      3. Send you system notifications and warnings in a timely manner;

      4. Other uses with your permission.

           

  7. Advertising        

    1. IPStube App will not provide targeted advertising push or precision marketing to users, nor will it collect user information to push personalized ads. It will only have ordinary ads on the startup page or specific pages.        
    2. For details of personal information collected by IPStube App and application permission information applied for, please see:

               

    • Attachment 1: "Personal Information Collection List"          
    • Attachment 2: "Application Permission Application and Usage Scenario Description"

           

  8. Cookies and similar technologies        

    1. In order to provide you with a more convenient access experience, when you use the IPStube App, we may collect and store data related to your use of the IPStube App. We can identify you when you use or use it again. This includes using small data files to identify you. This is done to understand your usage habits, save you from repeatedly entering account information, or help determine the security of your account. These data files may be cookies, Flash cookies, or other local storage provided by your browser or associated applications (collectively, "Cookies").        
    2. Please understand that some of our services can only be achieved through the use of Cookies. If your browser or browser add-on services allow it, you can modify the acceptance of cookies or reject the cookies of IPStube App, but if you reject our cookies, in some cases you may not be able to use some functions of services that rely on cookies.

           

  9. Third-party SDK        

    1. In order to provide you with more professional and secure functions and services, due to technical needs, our platform has embedded a third-party software development kit (SDK). For information collected by the third-party SDK, please refer to the third-party’s privacy policy. , for detailed information about third-party SDKs, please see Appendix 3: "Third-Party SDK Catalog".

           

  10. When you encounter problems using our client, you can proactively provide us with problem feedback. In order to solve the problems you reported, we will collect your detailed usage of our services and analyze them as relevant client running logs.        

  11. In accordance with relevant laws, regulations and national standards, we may collect and use your relevant personal information without seeking your authorization and consent in the following situations:

    1. Relevant to our performance of obligations stipulated in laws and regulations;

    2. Directly related to national security and national defense security;

    3. Directly related to public safety, public health, and major public interests;

    4. Directly related to criminal investigation, prosecution, trial and execution of judgment;

    5. To protect your or other individuals' life, property and other major legitimate rights and interests but it is difficult to obtain my authorization and consent;

    6. The personal information involved is disclosed to the public by you yourself;

    7. Necessary to conclude and perform the contract at your request;

    8. Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

    9. Necessary to maintain the safe and stable operation of the products or services provided, such as discovering and handling product or service failures;            

    10. Other situations stipulated by laws and regulations.

           

2. How we share and publicly disclose your information

           

  1. Share        
    1. Share with authorized partners        
      1. Some services of IPStube App may be provided by our partners, and we may purchase services from third-party service providers such as social platform service providers, data analysts, and intelligent voice services. We comply with laws and regulations and impose strict restrictions on the sharing of information. We only share your information with the above-mentioned third-party partners as necessary to enable them to serve us. We only disclose necessary information to our partners to provide services. The selected partner does not have the right to use the shared user information for any other purpose.        
      2. If we share your information with the above-mentioned third parties, we will use encryption, anonymization and other means to ensure the security of your information. We will ensure that third parties comply with this Privacy Policy and other appropriate confidentiality and security measures that we require them to comply with when using your information.

         

    2. We may share your personal information externally in accordance with laws and regulations, or in accordance with the mandatory requirements of government authorities.

           

  2. Public disclosure        
    1. We will only publicly disclose your personal information under the following circumstances:        
      1. After obtaining your explicit consent;        
      2. Disclosure based on law: We may publicly disclose your personal information when required by law, legal proceedings, litigation or mandatory requirements from government authorities.

           

  3. Situation of change of entity            
    1. If we undergo changes such as acquisitions, mergers, reorganizations, or spin-offs, we ensure that the new managers will continue to perform their original responsibilities and obligations. When the new managers change the purpose of using personal information, they will re-lever the With your express consent.

           

3. Storage and protection of information

           

  1. Storage of information        
    1. Storage period of information

      We will only retain your information for the purposes stated in this Privacy Policy, the required period and the time limits required by laws and regulations. Unless an extension of the retention period is required or permitted by law. After you terminate your use of this platform or close the corresponding authorization, we will delete your information unless otherwise provided by laws and regulations for a specific information retention period.    

    2. Information storage area

      We will store users' personal information in China in accordance with laws and regulations. We do not transfer or store your personal information across borders.        

    3. Measures when products and services cease operations

      When our products and services cease operations, we will promptly stop collecting your personal information, notify you of the cessation of operations in the form of push notifications or announcements, and delete or anonymize your personal information. chemical treatment.

           

  2. Protection of information        
    1. We will take various precautions and encryption technologies to protect your information to protect your information from loss, theft and misuse, as well as unauthorized access, disclosure, alteration or destruction. Our information protection measures include:        
      1. In terms of technical architecture, the protection methods we use include but are not limited to: SSL encryption, gateway current limiting and request TOKEN verification, security group rule checking, and malicious code detection. The security of user information transmission and storage links is ensured through various aspects such as network transmission security, data integrity verification, and intrusion detection alarms.

      2. In terms of security system, we have comprehensive safety management in terms of safe physical environment, safe communication network, safe area boundary, safe computing environment, safety management center, safety management system, safety management organization, safety management personnel, safety construction management, and safety operation and maintenance management. Corresponding investment and deployment have been made.

         

    2. Please note that there are no absolutely perfect security measures on the Internet. Please pay full attention to the protection of personal information when using products and services. We will also try our best to ensure the security of your information.        
    3. When an incident endangers network security occurs, we will promptly take corresponding remedial measures in accordance with the network security incident emergency plan. If our physical facilities or technical protection measures are damaged, causing your personal information to be leaked, illegally provided or misused, causing damage to your legitimate rights and interests, we will bear corresponding responsibilities strictly in accordance with the provisions of the law.        
    4. Security incident handling measures: In the event of personal information leakage, damage, loss, etc., we will activate an emergency plan and promptly inform you in accordance with the requirements of laws and regulations: The basic situation and possible impact of the security incident, and the measures we have taken Or the disposal measures to be taken, suggestions for you to prevent and reduce risks on your own, etc., we will promptly notify the affected users through emails, phone calls, push notifications, etc. When it is difficult to inform the personal information subjects one by one, we will take reasonable and effective measures. way to make an announcement.

           

4. Your rights

           

           

  1. Access to your personal information        
    1. You have the right to access your personal information, except for exceptions provided by laws and regulations. If you want to access basic information such as mobile phone number, avatar, name, personal profile, account rights, etc., you can log in on the mobile phone and click "My" to view the avatar, nickname, personal profile and other information. You can click on the three-dot icon in the upper right corner, and then click on the account to view the mobile phone number information.

           

  2. Correction of personal information        
    1. After logging in on the mobile phone, you can click "My" and then click your personal name to access your personal information. Here you can modify your avatar, nickname, and personal profile. You can change the password by clicking on the three-dot icon in the upper right corner, then clicking on Account and Change Password.        
    2. You can also contact us at ips@ipstube.com at any time, and we will respond to your correction request within 15 working days.

           

  3. Delete personal information        
    1. You can also contact us at any time through the customer service hotline ips@ipstube.com, and we will respond to your deletion request within 15 working days.
    2. You can make a request to us to delete personal information under the following circumstances:    
      1. If our processing of personal information violates laws and regulations;
      2. If we collect and use your personal information without your explicit consent;
      3. If our handling of personal information seriously violates our agreement with you;
      4. If you no longer use our products or services, or you actively cancel your account;
      5. If we permanently no longer provide products or services to you.

         

    3. If we decide to respond to your deletion request, we will also try our best to notify the subjects who obtained your personal information from us and request them to delete it in a timely manner (unless otherwise provided by laws and regulations, or these subjects have independently obtained your personal information authorization).

           

  4. Cancel account        
    1. You can also contact us through the customer service hotline ips@ipstube.com to delete your personal account at any time, unless otherwise provided by laws and regulations.

           

  5. Withdrawal of authorization and consent        
    1. You can withdraw your consent for system permissions by following the steps below:        
      1. iOS system: Settings-select IPStube App and turn off related authorization;        
      2. Android system: Settings-Privacy-Permission Management-Application-Select IPStube App and turn off the relevant authorization; or Settings-Application-Permission Management-Select the corresponding permission and turn off IPStube App authorization.

             

    2. You can choose to refuse to receive push notifications from us by following the steps below:        
      1. iOS system: Settings-select IPStube App and turn off notification permission;        
      2. Android system: Settings-Notifications-Application Settings-Turn off IPStube App notification permissions; or Settings-Notification and Control Center-Notification Management-Turn off IPStube App notification permissions.

             

    3. Please note that after you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the previous processing of personal information based on your authorization. If you wish to withdraw all personal information, you can do so by canceling your account.

           

  6. Personal information subject obtains a copy of personal information        
    1. If you need a copy of your personal information, you can contact us through the method provided at the end of this Privacy Policy. After verifying your identity, we will provide you with a copy of your personal information in our services (including Basic information, account information), except as otherwise provided by laws and regulations or as otherwise agreed in this policy.

           

5. Protection of children’s personal information

           

  1. IPStube App does not provide services to children under 4 years old. If you are under 4 years old, please do not use IPStube App.        
  2. If you are a guardian of a child and you have any questions about the personal information of the child under your guardianship, please contact us through the contact information disclosed in this privacy policy.

           

6. Relevant instructions on specific regulations

           

  1. If you live in the European Union (EU), the United Kingdom, Liechtenstein, Norway, Iceland or Switzerland, you may have some legal rights in relation to your personal data, including those set out in the EU General Data Protection Regulation (GDPR) .        
  2. In accordance with the GDPR, we process your personal data:
    1. with your consent (if applicable)
    2. for the performance of contracts with customers
    3. for other legitimate interests.

           

7. Changes

           

  1. When the contents stated in the Privacy Policy change, we will make corresponding revisions to the Privacy Policy in a timely manner and notify you of the changed Privacy Policy in an appropriate manner. Such revisions shall form part of this Privacy Policy. If you continue to use our services, you agree to us processing your personal information in accordance with the revised Privacy Policy.

           

8. Contact us

           

  1. If you have complaints or reports about network information security, or if you have any questions, comments or suggestions about this privacy policy or your personal information, please contact the IPStube App team through the following methods. We will respond within fifteen days after verifying your identity or within the period specified by laws and regulations.        
    • Shenzhen Xinxin Home Lighting Technology Co., Ltd.              
    • Floor 4, 6th Floor, Factory Building, Zone E, Xinyongfeng Industrial Park, Shilong Avenue, Shuitian Community, Shiyan Street, Baoan District, Shenzhen City, Guangdong Province, China              
    • Email: ips@ipstube.com              
    • Contact number: +86-13421351962              
    • Responsible person: Mr. Lin

           

  2. In principle, we do not charge fees for your reasonable requests, but for repeated requests that exceed reasonable limits, we will charge a certain fee at our discretion. For information not directly related to your identity, repeated information for no reason, or requiring excessive technical means (for example, the need to develop a new system or fundamentally change existing practices), posing risks to the legitimate rights and interests of others, or making unrealistic requests , we may reject it.

           

9. Others

           

  1. The headings in this Privacy Policy are for reading convenience only and do not affect the meaning or interpretation of any provisions in this Privacy Policy.

           

Attachment 1: Personal Information Collection List
Business scenario Collection purpose Processing method Information type
Register account Used for account creation, identification of network identity User input Mobile phone number, user name
Connection service Used to ensure the normal operation of the network connection service APP collection IP address
Problem troubleshooting and security Used to troubleshoot positioning issues and improve product security experience APP collection Device model, system Version, network type, IMEI, MAC address, IP address, sensor information, device screen density,AndroidID, device ID, device unique identifier, hardware information, wireless network, Internet connection status, connection to this service and its network authorization, log collection, APP crash information record
User feedback Receive user feedback content and log information User input Text, picture, log collection
Weather service Get local weather information APP collects User location information , last known location, IP address
Text, album pictures Take pictures with camera Read photo album Text and album pictures
Text, album pictures Used for users to take pictures, import pictures, and create works User input Pictures
Clipboard User copies content to the clipboard or reads clipboard copy content User input Text
Set avatar Set user avatar, an identifier of network identity User input Picture
Set nickname
Set nickname User nickname, identifier of network identity User input Text
Connect Bluetooth smart devices APP search to connect Bluetooth devices APP collection Device model, system version, Bluetooth permissions, Bluetooth device version, Bluetooth address
Connect to WiFi smart devices APP search to connect to WiFi smart devices APP collection WiFi SSID, Mac address, WI-FI DHCP information, WiFi status, connected BSSID and other information, network type
Control WiFi devices Control smart devices in different ways according to the network status. For example, use WiFi commands to control smart devices in WiFi status, and use remote servers in mobile network status. Transit control smart device APP collection Mobile network information, mobile network information, WiFi network information
Attachment 2: Application permission application and usage scenario description
  1. Application permission application instructions (Android)
    Permission type Permission description Usage scenarios or purposes
    BLUETOOTH_ADMIN Allow App to change , permission to discover and pair Bluetooth devices This APP needs to search and connect Bluetooth devices. Used on systems below Android12
    BLUETOOTH_SCAN Allow APP to search Bluetooth Used on Android 12 and above, used to search for Bluetooth
    BLUETOOTH_ADVERTISE Allow APP to broadcast Bluetooth Used on Android 12 and above, it is used to broadcast Bluetooth so that the current device can be detected by other Bluetooth devices
    BLUETOOTH_CONNECT Allow APP to connect to Bluetooth Android12 and The above is used to connect to Bluetooth
    WRITE_EXTERNAL_STORAGE Allow App to write External storage This APP can save user-created pictures/animations to mobile phone storage
    ACCESS_FINE_LOCATION Allow the App to obtain precise geographical location based on GPS, etc. To search for smart Bluetooth devices, the APP must This permission can search for Bluetooth devices
    ACCESS_FINE_LOCATION Allows the App to obtain Precise geographical location of GPS, etc. Used on Android 12 and above, used to connect to Bluetooth
    ACCESS_COARSE_LOCATION Allows App to obtain rough geographical location based on base station, IP, etc. Same as ACCESS_FINE_LOCATION, also used for Bluetooth search
    ACCESS_NETWORK_STATE Allow access to network status This APP needs to obtain the network status information of the mobile phone. If the network is not turned on, the user will be prompted to turn on the network so that the APP can connect to the Internet smoothly
    ACCESS_WIFI_STATE Allow access to WiFi status 1. Get WiFi status to determine how to control smart devices 2 .Remind users to turn on WiFi when connecting to WiFi smart devices
    CHANGE_WIFI_STATE Allow the App to change the WiFi connection status permission Since the APP needs to connect to WIFI to connect to smart devices, it needs to prompt the user to open WIFI
    INTERNET Access network permission This APP requires a public network to connect to WIFI Equipment, community access to works, registration, login and other network functions
    CAMERA Allow the App to use the camera Users can use the camera to take photos and import photos to create pictures
    READ_EXTERNAL_STORAGE Allows App to read external storage Allows users to read mobile phone storage to obtain photos and import them as works
  2. Application permission application instructions (IOS)
    Permission type Permission description Usage scenarios or purposes
    NSPhotoLibraryUsageDescription Access photo album This APP imports photos to create pictures/animations
    NSPhotoLibraryAddUsageDescription Add content to photo album This APP can save user-created pictures/animations to mobile phone storage
    NSBluetoothAlwaysUsageDescription Obtain Bluetooth permissions for iOS13 and below This APP needs to be searched. Connect Bluetooth device
    NSCameraUsageDescription Access camera Users can use the camera to take photos and import photos to create pictures
    NSLocalNetworkUsageDescription Access local network This APP transmits data through LAN
    NSLocationWhenInUseUsageDescription The application obtains the user's location in the foreground This APP needs to obtain weather information based on the geographical location and send the weather information to the smart phone On the device, let the weather information be displayed on the smart device
Attachment 3: Third-party SDK directory
SDK name Package name information Purpose of use Permissions to use Involving personal information Privacy policy link/official website
weexSDK com.taobao uni-app basic module is integrated by default, used to render the nvue page engine of uniapp android.permission.WRITE_EXTERNAL_STORAGE
android.permission.READ_EXTERNAL_STORAG
Stored personal files https://weexapp.com/zh
Fresco com.facebook.fresco Used for nvue page loading images android.permission.WRITE_EXTERNAL_STORAGE
android.permission.READ_EXTERNAL_STORAG
Stored personal files https://www.fresco-cn.org/
glide com.bumptech.glide Used for image preview android.permission.WRITE_EXTERNAL_STORAGE
android.permission.READ_EXTERNAL_STORAG
Stored personal files http://bumptech.github.io/glide/
gif-drawable pl.droidsonroids.gif Load gif android.permission.WRITE_EXTERNAL_STORAGE
android.permission.READ_EXTERNAL_STORAG
Stored personal files https://github.com/koral--/android-gif-drawable
fastjson com.alibaba.fastjson JSON parsing None None https://github.com/alibaba/fastjson
Mobile Security Alliance OAID com.bun.miitmdid
com.zui.opendeviceidlibrary
com.netease.nis
com.samsung.android
com.huawei.hms
Get oaid None Device information http://www.msa-alliance.cn/col.jsp?id=122
SoLoader com.facebook.soloader Native code loader for Android None None https://github.com/facebook/SoLoader
zip4j net.lingala.zip4j A Java library for zip files / streams None android.permission.WRITE_EXTERNAL_STORAGE
android.permission.READ_EXTERNAL_STORAG
https://github.com/srikanth-lingala/zip4j